Mr. Play is one of the brands from the Aspire Global Group, which operates in 31 regulated markets spanning Europe, America and Africa. Besides Mr. Play the best known brands are Queenplay and Regent Play. In this review, we tell you about the games, bonuses, licenses and of course how they score on ESG.

3.3 rating
Pros
  • Efficient implementation of responsible gaming features
  • Regular players can benefit from their VIP program
  • Has attractive welcome bonuses with good playthrough requirements
Cons
  • Customer support is not available 24/7
  • High wagering requirements for bonuses

Quick Facts

About Mr. Play

  • Owner: Aspire Global International
  • Launch year: 2017
  • Licence: MGA Malta, UK Gambling Commission, Irish Betting Licence
  • Support team ready to assist you 7 days a week from 8am to 1am CET

Games

  • Huge library of games available to play. You will not be bored with slots, blackjack, poker, baccarat and much more!

Payments

  • Minimum deposit €10
  • Deposit via credit card, Skrill, Neteller, MuchBetter, PaysafeCard and Ecopayz
  • Min withdrawal €10
  • Maximum withdrawal €7,000 per month

Mr Play Casino Details

Providers:NetEnt, Playtech, Microgaming, Evolution Gaming, Pragmatic Play, Play’n GO: Play’n GO, Amatic, BGaming
Payments:Visa, Mastercard, Maestro credit and debit cards, PayPal, Skrill, Neteller, Paysafecard, Bank wire transfers, Trustly.
Licences:UK Gambling Commission, Malta Gaming Authority 
Operators:Marketplay Ltd/ Aspire Global International Ltd 
Games:Slots, Table games, Live dealer games, Video poker, scratch cards and sportsbook
Countries:Canada, Finland, Germany, Ireland, Japan, New Zealand, Norway and the United Kingdom

Intro

The Mr Play Review page on Better World Casinos provides a comprehensive overview and evaluation of the popular online casino, Mr Play. The review covers various aspects of the casino, including its game selection, software providers, bonuses and promotions, user experience, customer support and safety measures.

Disclaimer: I do my best to keep the below information up-to-date and accurate. However, I can’t guarantee the information is 100% correct all the time. For the latest information and terms and conditions, always check the official website.

Established in 2017, Mr. Play is an online casino with a vast game library, plus licences from MGA Malta and the UK Gambling Commission. Enjoy a variety of games, including slots, blackjack, poker, baccarat, and more, with a minimum deposit of €10 and multiple payment options.

Player experience at Mr Play Casino

Although I haven’t had the opportunity to experience Mr Play Casino firsthand, I have conducted a comprehensive analysis of reliable reviews from reputable websites that are well-known for incorporating player feedback. These trusted sources include LCB.org, AskGamblers, Casinomeister, CasinoGuru, ThePOGG and Casino.org.

SitesPlayers Rating
LCB.org2.8/5
AskGamblers8.2/10
Casinomeister5.3/10
CasinoGuru8.9/10
ThePOGG7.56/10
Casino.org4.5/5

The low rating from LCB.org and Casinomeister can be attributed to: 

Casinomeister (Rating: 5.3/10)

  • Withdrawals can take longer than expected – Casinomeister mentions withdrawals might take some time, which could frustrate players looking for quick payouts.
  • Low monthly withdrawal limits – The $7,000 monthly withdrawal cap is lower than other casinos, restricting how much players can cash out. 

LCB.org (Rating: 2.8/5)

  • Monthly withdrawal limits – Like Casinomeister, the $7000 cap is called out as being on the lower end compared to competitors.
  • Slow bank/CC withdrawals – Bank transfers and credit card withdrawals are noted as being slower to process than options like e-wallets. 
  • Bonus and winnings expiration – The 21-day expiration, if inactive, likely upset some players who lost funds this way. Quick expirations are frequently criticised.

Licences and who can play 

Mr Play Casino is an online casino with licences from the Malta Gaming Authority and the United Kingdom Gambling Commission.

Mr Play Casino welcomes players from various countries, including Canada, Finland, Germany, Ireland, Japan, New Zealand, Norway and the United Kingdom. However, certain restrictions apply based on licensing and regulations. Players from the U.S., Australia, Germany, South Africa and Spain are not eligible to play at Mr Play Casino.

Games and bets offered

Table games

Some exciting table games at Mr Play Casino include popular classics like Blackjack, Roulette, Baccarat and Poker variations such as Texas Hold’em, Caribbean Stud and Three Card Poker. Additionally, players can enjoy games like Craps, Sic Bo, Pai Gow Poker, Casino War, Red Dog and the Dream Catcher. 

Live casino 

Mr Play Casino features a diverse selection of live casino games for players, such as Live Blackjack, Live Roulette and Live Baccarat. Additionally, Mr Play Casino offers game show-style live casino games provided by Evolution Gaming. 

Slots

Most of Mr Play’s game collection consists of slot games, with a wide range of classic titles like Ultra Joker, Divine Diamonds, Fruit Lines and Super Wild Blaster. Players also can enjoy a selection of modern video slots that offer impressive visuals and interactive bonus features. 

Some popular choices from this category include El Paso Gold, Viking Smash, What the FOX!, Jack and the Beanstalk and Alchemy Ways. These games are also available in demo mode. It allows players to test them out before playing with real money.

Jackpots

Some popular progressive jackpot games at Mr Play Casino include Mega Moolah, Divine Fortune and Hall of Gods.

Bingo

Mr Play does not offer bingo games. However, Mr Play Casino does offer a Rainforest Magic Bingo game from Play’n Go4, which is a slot game with a bingo theme.

Poker

Poker Rooms

Mr Play does not offer poker rooms where players can play against other players. 

Live Poker

Mr Play offers live poker from Evolution. Players can choose between Caribbean Stud Poker, Three Card Poker and Texas Hold’em Bonus poker. 

Video Poker

Mr Play casino does not offer video poker games. 

Sportsbook

Types of Sports and Tournaments

Mr Play offers an extensive array of sports markets, covering football, basketball, tennis, ice hockey, volleyball, horse racing, baseball, boxing, cricket, cycling, e-sports, American football, golf, MMA, motor racing, rugby league, and more. Delve into diverse events within each sport, from the Premier League to Championship matches, from the Bundesliga to the UEFA Champions League. 

These vast markets are topped with hundreds of market options like full-time results, exact scores, and more. Players can also engage in in-play betting across various sports, from predicting the next player to score to specific occurrences within set time frames, offering a wide spectrum of market choices for each event.

Esports

Mr Play Casino does offer esports betting with competitive odds across some of the most popular competitive gaming titles. Their in-play esports markets, particularly, are noted to be exciting and comprehensive compared to other sportsbooks. This gives fans of esports several betting options for major tournaments and matches.

Bonuses

Welcome bonus

Mr Play Casino offers a Welcome package of 100 spins + Up to £200 Bonus. It entitles players to 100 extra spins and a potential bonus of up to £200.

The Welcome Package consists of three deposit bonuses. The first deposit offers a 100% bonus of up to £50 and 20 spins on Starburst. 

The second and third deposits provide a 50% bonus of up to £75 each. Players also receive 20 spins for the next four days after their first deposit on popular games such as Book of Dead and Legacy of Dead.

To ensure fair gaming, certain wagering requirements apply to spins and bonuses. For example, winnings from spins that require a deposit must be wagered 35 times, as do bonuses that require a deposit. It’s important to note that the Welcome Bonus is available to players in the United Kingdom.

Cash back

Mr Play Casino offers a cashback feature on some of its games, but it does not have a specific cashback program for players. 

Other bonuses

Mr Play Casino provides daily promotions to keep the excitement going. These promotions can include free spins, cash prizes and other rewards. 

Mr Play Casino has a VIP program that rewards loyal players with exclusive benefits. The program includes rewards such as express cashouts, birthday rewards and more.

Deposit and withdrawal

Mr.Play Casino offers several banking methods for users, including Visa, Mastercard, Maestro credit and debit cards, PayPal, Skrill, Neteller, Paysafecard, Bank wire transfers, Trustly. Most of these methods work for deposits and withdrawals, except PaySafeCard, a deposit-only method.

The minimum deposit amount is £10, also the qualifying amount for the sign-up offer. There is no maximum deposit limit unless users set one on their accounts. Mr Play Casino does not charge deposit fees, but the processing bank may have its fees. 

Withdrawal requests are reviewed by the casino’s finance team, which takes approximately 48 hours. If approved, the funds may take two more days to reach your bank account, depending on the withdrawal method.

Mr Play Casino charges a $1 or approximately £0.79 processing fee for every withdrawal, regardless of the amount. According to the information provided by the customer support team, withdrawals are reversible.

Customer support

Mr Play Casino offers various customer support options for players who need assistance. 

  • Live Chat: The live chat service is available every day from 08:00 to 00:00 CE
  • Email: Players can also contact customer support via email at [email protected]
  • Contact Form: Mr Play Casino provides a contact form on their website that players can use to submit their inquiries
  • FAQ Section: Mr Play Casino has an extensive FAQ section that covers a wide range of topics

Security

The casino utilises 128-bit SSL encryption technology to ensure that sensitive data is securely transferred over the internet to its secure server. The latest firewall technology protects Mr Play Casino’s secure server. The casino site has a reality-check reminder feature. It allows players to set an alarm to remind them how long they have played.

Mobile app

Mr Play Casino has developed dedicated mobile apps for iOS and Android. Users can easily download these apps from the Google Play Store or the App Store.

Reputation & complaints

Regarding reputation, Mr. Play Casino has received mixed reviews from different sources. Casino Guru reports that while the casino has received some player complaints, it is generally considered fair and trustworthy. AskGamblers reviews the casino positively, highlighting the games’ quality and the customer support’s effectiveness.

Can I play at Mr Play Casino from my country?

Mr Play Casino welcomes players from several countries, including Canada, Finland, Germany, Ireland, Japan, New Zealand, Norway and the United Kingdom.

Are there any ongoing promotions for players?

Yes, Mr Play Casino provides daily promotions. These promotions may include free spins, cash prizes, and other rewards to enhance your gaming experience.

Does Mr Play Casino have a mobile app for playing on the go?

Yes, Mr Play Casino offers dedicated mobile apps for iOS and Android devices.

What is the VIP program at Mr Play Casino and how does it work?

Mr Play Casino has a VIP program that rewards loyal players with exclusive benefits. These benefits may include express cashouts, birthday rewards, personalised offers, dedicated account managers and higher deposit and withdrawal limits.

Can I play games in demo mode before playing with real money?

Yes, Mr Play Casino offers a demo mode for many of its games.

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References

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